Privacy Policy

Riverbend Home Health & Hospice ("we", "us") respects your privacy. This policy explains what we collect when you use our website, call us, book an appointment, make a purchase, or contact us, and how we use it.

What we collect

• Information you give us: name, phone number, email, address, and the details of your request when you fill out a form, book, apply for a job, leave a review, or message us.
• Transaction details: what you purchased and when. Card numbers are handled by our payment processor and never stored on our servers.
• Technical data: pages visited, referring site, device and browser type, and a first-party visitor identifier so we can tell which marketing brought you here.

How we use it

• To respond to your request, schedule and deliver services, and send confirmations and reminders.
• To process payments, invoices and subscriptions.
• To ask for feedback after a visit or purchase, and to improve our website and services.
• To comply with legal obligations and protect against fraud or abuse.

Text messages

If you opt in to SMS, we may send appointment reminders and service updates. Message and data rates may apply. Reply STOP at any time to opt out.

Sharing

We do not sell your personal information. We share it only with service providers who help us run the business (payments, email and SMS delivery, scheduling, hosting), with your consent, or when required by law.

Retention and security

We keep records as long as needed to serve you and meet legal requirements, and we use reasonable administrative and technical safeguards to protect them.

Your choices

You may ask us to correct or delete your information, or to stop contacting you, at any time by email at owner@demo.med.thnk.biz, mail at Ogden, UT. Clients can also update their details in the client portal.

Changes

We may update this policy; the date at the top shows the latest revision. Continued use of the site after a change means you accept the updated policy.